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Accessibility Statement

Last updated: 25 March 2026

Our Commitment

Medline Pathocare is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals. Our goal is to provide a website that is accessible to the widest possible audience, regardless of technology or ability.

Visual Accessibility Features

Dark Mode

Our website includes a dark mode option that provides better contrast and reduces eye strain. You can toggle between light and dark themes using the accessibility controls in the bottom-right corner of the page.

High Contrast Mode

We offer a high contrast mode that enhances text and background contrast for improved readability, especially for users with visual impairments or sensitivity to light.

Color Contrast

Our color scheme is designed to meet WCAG 2.1 Level AA contrast requirements, ensuring text is readable against background colors for users with color vision deficiencies.

Text and Typography

Font Size Controls

Users can adjust font sizes to three levels: Normal, Large, and Extra Large. These controls are available through the accessibility panel and help users with visual impairments read content more easily.

Scalable Text

All text on our website can be scaled up to 200% using browser zoom controls without losing functionality or readability.

Readable Fonts

We use the Inter font family, which is designed for optimal readability on screens and is accessible for users with dyslexia and other reading difficulties.

Keyboard Navigation

Our website is fully navigable using only a keyboard:

  • All interactive elements are accessible via keyboard
  • Clear focus indicators show which element is currently selected
  • Logical tab order throughout the website
  • Skip navigation links for efficient page navigation
  • Keyboard shortcuts for common actions

Screen Reader Support

We have implemented the following features to support screen reader users:

  • Proper semantic HTML structure with headings, lists, and landmarks
  • ARIA labels and roles for interactive elements
  • Alt text for all images and graphics
  • Descriptive link text that makes sense out of context
  • Form labels associated with input fields
  • Error messages that are announced to screen readers

Standards and Guidelines

We strive to conform to the following accessibility standards:

  • WCAG 2.1 Level AA: Web Content Accessibility Guidelines 2.1 Level AA standards
  • Section 508: Compliance with Section 508 of the Rehabilitation Act
  • ADA: Alignment with Americans with Disabilities Act principles
  • EN 301 549: European accessibility standard for ICT products and services

Accessibility Controls

Our website includes an accessibility control panel (located in the bottom-right corner) that allows you to:

  • Toggle between light and dark themes
  • Enable or disable high contrast mode
  • Adjust font size (Normal, Large, Extra Large)
  • All preferences are saved to your browser for future visits

Known Limitations

While we strive to ensure accessibility, we are aware of some limitations:

  • Some third-party content or embedded services may not be fully accessible
  • Older PDF documents may not be fully accessible to screen readers
  • Some interactive elements may require JavaScript, which should be enabled

We are continuously working to improve accessibility and address these limitations.

Physical Accessibility

Our physical laboratory facility in Roysambu, Nairobi is committed to accessibility:

  • Wheelchair-accessible entrances and facilities
  • Accessible parking spaces
  • Assistance available for patients with disabilities
  • Alternative communication methods for patients with hearing or speech impairments

Feedback and Reporting Issues

We welcome feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Medline Pathocare

Roysambu, Nairobi, Kenya

Email: medlinepathocarelab@gmail.com

Phone: +254 796 168 900

We aim to respond to accessibility feedback within 5 business days and will work to address reported issues in a timely manner.

Continuous Improvement

Accessibility is an ongoing effort. We regularly review and update our website to improve accessibility, conduct accessibility audits, and train our team on accessibility best practices. This statement will be updated as we make improvements and address any identified issues.

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure all content meets accessibility standards, we may not have full control over third-party content. If you encounter accessibility issues with third-party content, please let us know and we will work with our partners to address them.